FAQ

Do you ship worldwide?

Yes, we do! We ship your items by international EMS (Indonesian Post). The pedals are shipped by air with tracking service. It takes up to 1 business days to ship your order. It takes 7 – 14 days to America and Europe.

Are your pedals all true bypass?

Yes they’re all true bypass, unless it were noted.

Which pedal that work on bass?

We’ve always tried our pedals with bass so all of our pedals works great with bass guitar.

What power supplies work with your pedals?

Basically all our pedals should work fine with any Boss standard DC adapter which runs on 9V (negative center polarity!), the only difference is the current draw usually modulation type pedal such as Masjidil Echo will need higher current for at least 200mA. However, since most guitarists powered all of their pedals using “daisy chain” method, so it would  be safe if you powering them with at least 300mA. However, we’re also highly recomend to use isolated power supply for best noise performance! 

I think there might be something wrong with my pedal?

  1. Check your cable.
  2. Check your power supply, it must be 9 volt dc (negative center).
  3. Check your guitar volume.

How if my pedal broke?

We offer 1 year warranty for any of our product.

Exceptions:

  1. Damage caused by accident, abuse or misuse, negligence or failure to maintain the product;
  2. damage caused by natural disasters such as fire, lightning, flood, earthquake;
  3. consumable parts, such as jacks, switches, pots, enclosureor or vacuum tubes unless failure has occurred due to a defect in materials or workmanship;
  4. if the product has been opened or previously repaired by unauthorized persons.

User pays shipping expenses if any.

We will repair or replace any defective products, but we do not accept returns for any reason. Thank you for your understanding.

 

Can I become Sehat Effectors reseller, neither in our store & online store?

Yes of course, we have special price if you order more than than 5 pedals